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If you are experiencing any of the following conditions please fill out the form and an on-call engineer will be paged.

* IntelliPay is experiencing a site down emergency.
* or are not responding.
* You are receiving long delays that result in operation timed out errors.
* You suspect that your IntelliPay account is being used by another person.


This service is specifically for emergencies.  All non-emergency support requests such as changing your password, general questions about IntelliPay, pre-sales support, questions about your current or previous batches, etc. should be handled through our regular support channels.  For information about non-emergency support click here.

Please note your IntelliPay account may be assessed a fee of $175.00 if your emergency is not related to the listed items above.  You will never be charged for any valid emergency that you report.

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