County in the Cloud
Government payments made easy
Our County in the Cloud empowers counties to expand citizen e-payment options, collect revenue in less time, and simplify time-consuming manual payment tasks powered by no cost to the County service fee/convenience fee payment options.
Drive e-payment adoption
http://intellipay.com/one-tax-portal/Make it convenient to e-pay, and more citizens will pay digitally. Reducing in-office payments, manual document processing, and security/health risks
Collect more revenue
Easy to add website links and lightbox pop-ups, secure pay now text/email reminders, and online payments, speed revenue collection
Simplify processes
Tuned to your operations and integrated with your systems, everyday payment tasks are automated, and reconciliations are simplified with real-time payment data
Options
IntelliPay is an all-in-one payment suite, not a one-size-fits-all solution. We can provide stand-alone solutions to fill immediate needs or provide a comprehensive, integrated solution County or agency-wide. Either way, we deliver all the features, scalability, and support your County needs without the complexity of legacy systems or the steep learning curve.
All-in-One Solution Customized
Our fully integrated County in the Cloud solution allows multiple agencies and users to accept and process payments on the same platform. Each agency can determine front-end payment types, payment methods, fee-based options, terms and conditions, and the look and feel of their page.
Dependable
Your County will experience unparalleled reliability and perpetual front-end bandwidth when demand increases.
Secure
Rest assured. IntelliPay is a PCI-DSS Level 1 and EMV-compliant payment processor delivering industry-leading multi-layer security, including encryption and tokenization, with every transaction in process or at rest.
Easy to Use and Manage
County in the Cloud’s intuitive interfaces, robust search, real-time data, and report library make it easy to see when payments are made and posted, simplifying accounting.
Master/sub-account hierarchy allows County administrators to oversee payments and delegate authority to agency administrators to add users, assign permissions, control payment activity, and see reports.
Self-service
IntelliPay’s citizen portals allow County departments to move more constituents’ payments online. E-payments reduce in-person payments, manual processes, paper records, staffing requirements, and the associated health/security risks to County staff and citizens.
IntelliPay’s turnkey options for property tax, utility bill payments, fee, and fine collection can be configured and launched quickly, speeding time to revenue and eliminating time-consuming in-house development.
No Processing Cost Solution
Visa’s Government and Higher Education Payment Program (Service Fee) and Mastercard’s convenience fee program deliver no-cost government payment processing for a limited range of government entities.
IntelliPay offers governments no-cost to biller options in addition to the Visa and Mastercard programs for a true no-processing-cost payment solution.
Take the Next Step
A streamlined, easy to use, and manage payment eco-system is the future. Let us talk about how you get there.
Our government payment experts will customize a demo that allows your agencies to collect more revenue faster with increased staff productivity, less maintenance, and higher levels of citizen engagement.
FAQs
Q1: What is IntelliPay’s County in the Cloud?
County in the Cloud is IntelliPay’s all-in-one payment suite designed specifically for county governments. It enables multiple county agencies to accept and process online, mobile, IVR, POS, text, and recurring payments on a single platform — with no processing cost to the county through service fee and convenience fee options.
Q2: Does County in the Cloud work for multiple county agencies at once?
Yes. The platform uses a master/sub-account hierarchy that lets county administrators oversee all payments while delegating authority to individual agency administrators to manage users, permissions, payment types, and reporting independently.
Q3: What types of payments can citizens make through County in the Cloud?
Citizens can pay property taxes, utility bills, fees, fines, and more using credit cards, debit cards, ACH/eCheck, eCash, and digital wallets. Payments can be made online, in person at a POS terminal, via mobile, text, IVR phone, or through recurring/auto-pay schedules.
Q4: Is there a cost to the county for processing payments?
County in the Cloud offers no-cost-to-biller options through Visa’s Government and Higher Education Payment Program and Mastercard’s convenience fee program, as well as IntelliPay’s own fee-based programs — meaning processing costs are passed to the payer, not the county.
Q5: How secure is County in the Cloud?
IntelliPay is a PCI-DSS Level 1 and EMV-compliant payment processor. Every transaction is protected with multi-layer security, including encryption and tokenization, whether in process or at rest. Your county is also taken out of PCI-DSS scope, reducing staff burden.
Q6: How quickly can County in the Cloud be deployed?
IntelliPay offers turnkey configurations for property tax, utility bill payments, fees, and fine collection that can be set up and launched quickly — eliminating time-consuming in-house development and speeding time to revenue collection.
Q7: Can County in the Cloud integrate with our existing county systems?
Yes. The platform integrates with your existing back-end systems to automate everyday payment tasks and deliver real-time transaction data, simplifying reconciliations without replacing your current infrastructure.
Q8: How does County in the Cloud help with reporting and reconciliation?
The platform includes a robust report library with real-time payment data, intuitive search, and posting confirmations — making it easy for staff to see when payments are made and reconcile accounts without manual processes.
Two Decades of Making Payments Simple and Secure
We’ve been at this since 2004, and if there’s one thing we’ve learned, it’s that you shouldn’t have to be a legal expert just to accept a payment. As a PCI DSS Level 1 provider, we handle billions in transactions for thousands of cities and counties, but our real job is giving you one less thing to worry about.
Our team spends their days navigating the “fine print”—everything from the Durbin Amendment to complex state laws—so you don’t have to. For our City/County in the Cloud partners, this means we can set up compliant, “no-cost” models that meet the strictest institutional standards (like Visa MCC 9311). We’ve spent 20 years turning payment processing from a complicated liability into a secure, cost-effective asset for your community.