City in the Cloud

Government payments made easy

We enable Cities to expand citizen e-payment options, collect revenue in less time, and simplify time-consuming manual payment tasks with our City in the Cloud payment suite.

Revenue neutral

Accept online, mobile, text, IVR, in-person, and agent-assisted virtual terminals with no processing cost with our traditional and fee-based processing solution

Drive e-payment adoption

Make it convenient to e-pay, and more citizens will pay digitally. Reducing in-office payments, manual document processing, and security/health risks

Simplify processes

Tuned to your operations and integrated with your systems, everyday payment tasks are automated, and reconciliations are simplified with real-time payment data

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Revenue — neutral & cost reduction options

Cities can recoup their payment processing costs with card brand compliant programs such as Visa’s service fee and convenience fee options. The payments available are in the graphic below. These citizen fees are built into our platform and can be activated and customized to specific needs. Citizens always see and agree to pay fees before submitting payment.

IntelliPay's customer payment portal screen

For municipalities where charging citizen fees is not an option, IntelliPay offers traditional processing at very competitive rates.

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Payment options

Accept all major credit cards –Visa, Mastercard, Discover, and American Express plus ACH/eChecks and eCash. We also support digital wallets like Google Pay and scan-to-pay from paper bill options

Since 2004, governments nationwide have trusted IntelliPay’s payment technology and payment processing for their payments. Our ease of use, process simplification, and personalized service earn five-star reviews.

Your city can experience unparalleled reliability, perpetual front-end bandwidth when demand increases, and zero downtime, as our current clients during the pandemic.

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IntelliPay accepts Visa, MasterCard, American Express, Discover, Google Pay and ACH payments

Dependable

Since 2004, governments nationwide have trusted IntelliPay’s payment technology and payment processing for their payments. Our ease of use, process simplification, and personalized service earn five-star reviews.

Your city can experience unparalleled reliability, perpetual front-end bandwidth when demand increases, and zero downtime, like our current clients did in 2020.

Server room with cut-out of clouds- City, state, county in the cloud

Secure

Rest assured. IntelliPay’s City in the Cloud payment suite is PCI-DSS Level 2/3 and EMV compliant, delivering industry-leading multi-layer security, including encryption and tokenization, with every transaction in process or at rest.

Image of circuit board with a lock - suggesting security for government payments

Easy to use and manage

IntelliPay’s intuitive interfaces, robust search, real-time data, and report library make it easy to see when payments are made and posted, simplifying accounting.

Master/sub-account hierarchy allows City administrators to oversee payments and delegate authority to agency administrators to add users, assign permissions, control payment activity, and see reports. Standalone configurations are also available.

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Smiling government employee using IntelliPay on a laptop

Self-service

IntelliPay’s citizen portals allow City departments to move more constituents’ payments online. E-payments reduce in-person payments, manual processes, paper records, staffing requirements, and the associated health/security risks to City staff and citizens.

IntelliPay’s turnkey options for tax, utility bill payments, fees, and fine collection can be configured and launched quickly, speeding up revenue and eliminating time-consuming in-house development.

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A single solution your city won't outgrow

IntelliPay’s City in the Cloud payment suite allows City departments to move more constituents’ payments online.

E-payments reduce in-person payments, manual processes, paper records, staffing requirements, and the associated health/security risks to City staff and citizens.

IntelliPay’s turnkey options for tax, utility bill payments, fees, and fine collection can be configured and launched quickly, speeding up revenue collection and eliminating time-consuming in-house development.

contact sales

SaaS payment processing hosted in the Google cloud

“IntelliPay made it easy to set up! Our citizens love the flexibility of paying online and we love the money we are saving by not paying processing costs and spending time managing and reconciling payments.”

— City of Plano Texas

Take the Next Step

A streamlined, easy-to-use, and managed payment eco-system is the future. Let us talk about how you get there.

Our government payment experts will customize a demo that allows your agencies to collect more revenue faster with increased staff productivity, less maintenance, and higher levels of citizen engagement

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IntelliPay’s City in the CloudTM platform enables City and municipal governments to accept secure online payment processing of credit and debit cards, ACH/EFT/eCheck (check by phone), and electronic payment services. Our City in the Cloud platform supports Point of Sale (POS), website (online), mobile, text, recurring, and auto payments. As part of our payment processing services, we provide payment authorizations, payment voids, and credits, collect credit card data, post-real-time transactions and issue receipts to the payer. For example, our Online Payment Page (OPP) is one secure way IntelliPay enables online payments. Our client’s website links to the client’s OPP on our secure PCI DSS Level 1 network for the transaction. Upon transaction completion, the payer is issued a receipt by email and is returned to the client’s website.