PRIVACY POLICY

02-10-2020 Revision

Convenient Payments, LLC, dba IntelliPay (“IntelliPay”) is committed to maintaining robust privacy protections for its users.  The terms “we,” “us,” and “our” refer to IntelliPay, IntelliPay.com, and its affiliates. “You” refers to you, as a user of our website. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our website.

By using our website, you accept our Privacy Policy and you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

“Customer” refers to the customer of an organization that provides the IntelliPay platform for accepting and processing payments.  “IntelliPay Platform” refers to the software developed by IntelliPay to accept and process transactions.

COLLECTION OF INFORMATION

Within this website, no account or personal information is obtained for storage on our or our transfer agent’s systems other than information you enter. This information is used only to provide you with the information or materials that you specifically request.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We collect the domain name and other user information of site users and visitors to our website, aggregate information on what pages site users and visitors access or visit, and user-specific information on what pages site users and visitors access or visit.

The information we collect is used to improve the content of our web page, used to notify site users and visitors about updates to our web site, shared with agents or contractors who assist in providing support for our internal operations, and used by us to contact site users and visitors for marketing purposes, but not shared with other organizations for commercial purposes. This information is collected through web server logs and cookies that allow us to track the aggregated statistics and data from our visitors as they utilize our website.

DISCLAIMER

We provide you information on this website for informational purposes only.

We try to provide our site users and visitors with accurate and timely information. We have relied on sources we believe to be reliable; however, the website may include inadvertent technical or factual inaccuracies; as such, we do not warrant the accuracy or completeness of the information and/or materials provided, either expressly or impliedly, and expressly disclaim any warranties of merchantability or fitness for a particular purpose.

Decisions based on information contained on this site are the sole responsibility of the site user and visitor, and in exchange for using this website, you agree to hold us harmless against any claims for damages arising from any decision you make based on the information provided on this website.

Neither IntelliPay nor any of its affiliates, directors, officers or employees, nor any third party vendor, will be liable or have any responsibility for any loss or damage that you incur in the event of any failure or interruptions of this site, or resulting from the act or omission of any other party involved in making this site or the data or information contained in it available, or from any other cause relating to your access to, inability to access, or use of the site or these materials.

We reserve the right to withdraw or prohibit access to the site, and to revise the software, materials, information and the services and products described in this website, at any time without notifying users.

PERSONAL INFORMATION

We do not collect personal information from you unless you provide it to us in conjunction with an application for a merchant account or any other service we offer. The information collected such as your name, company name, financial account information (e.g. credit card information, bank account information), date of birth, social security number, tax number, or Employer Identification Number, bank account number, email address and phone number, is used for the underwriting, approval and set up required for the service you request.

We do not license, sell, rent or trade any collected business information about your account or other personal information unless you request it. The personal information you provide is to help complete a transaction initiated by you, or the disclosure is otherwise lawfully permitted or requested. We will share your personal information with third parties only in the ways that are described in this privacy policy.

We may provide your personal information to companies that provide services to help us with our business activities, such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

If IntelliPay is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to any other third-party with your prior consent to do so.

SECURITY

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at support@intellipay.com.

CORRECTING AND UPDATING YOUR PERSONAL INFORMATION

Upon request, we will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting your sales representative directly, or you may contact us at  support@intellipay.com or 855-872-6632. We will respond to your request within a reasonable timeframe.

CUSTOMER TRANSACTION INFORMATION

If you are a customer of an organization that offers the IntelliPay platform to accept and process transactions, and when as a customer make payments or conduct transactions through our application, we will receive your transaction information. The information that we collect will include payment method information (such as credit or debit card number, or bank account information), purchase amount, date of purchase, and payment method. Different payment methods may require the collection of different categories of information. The implementation by the organization that provides the IntelliPay platform for payment processing will determine the payment methods that it enables you as a customer to use, and the payment method information that we collect will depend upon the payment method that you choose to use from the list of available payment methods that are offered to . When you as a customer make a transaction, we may also receive your name, email, billing or shipping address and in some cases your transaction history to authenticate you.

When we conduct fraud monitoring, prevention and detection activities, we may also receive Personal Data about you from our business partners, financial service providers, identity verification services, and publicly available sources (e.g., name, address, phone number, country), as necessary to confirm your identity and prevent fraud. Our fraud monitoring, detection and prevention services may use technology that helps us assess the risk associated with an attempted transaction.

LICENSE

This website is owned and operating by Intellipay, and the information (and any intellectual property and other rights relating thereto) are and will remain the property of Intellipay and its licensors and suppliers.  Intellipay hereby grants you the right to view and use this website subject to the terms and conditions of this agreement.  You may download and/or print a copy of the information provided on this website for your personal use only.  Permission to reprint or electronically reproduce any document or graphic in whole or in part for any other purposes is expressly prohibited, unless prior written consent is obtained from the respective copyright holder.  Modification of the website or information or use of the website or information for any other purpose is a violation of Intellipay’s copyright and other proprietary rights, and is strictly prohibited. You acknowledge that you do not acquire any ownership rights by using the website or the information. The trademarks, logos, and service marks displayed on the website (collectively the “Trademarks”) are the registered and unregistered Trademarks of Intellipay, Intellipay’s licensors and suppliers, and others.

 

ADDITIONAL POLICY INFORMATION

BLOGS

Our website offers publicly accessible blogs and may provide community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@intellipay.com

TESTIMONIALS

With your consent, we may post your testimonial along with your name. If you want your testimonial removed please contact us at support@intellipay.com.

EMAIL LISTS

We maintain email lists to keep interested parties informed about our company, events, products, support, and more. Emails are sent out as needed, and contain valuable information for our merchants, agents, partners, and other interested parties. The emails often contain web beacons, which collect information such as a cookie identifier and the time and date that the email was viewed or opened. They allow us to track how many people opened our emails. We do not sell the addresses on our list, but we may make information available to specific business partners, sponsors, or service providers.

To be removed from our mailing list, simply email us now or click the unsubscribe link provided within each email.

BEHAVORIAL TARGETING

We partner with a third-party ad network to either display advertising on our website or to manage our advertising on other sites. Our ad network partner uses cookies and web beacons to collect non-personally identifiable information about your activities on this and other web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note, this does not opt you out of being served advertising. You will continue to receive generic ads.

(AdSense/Adwords) We use Google AdSense to publish ads. When you view or click on an ad, a cookie will be set to help better provide advertisements that may be of interest to you on other web sites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page: http://www.google.com/privacy_ads.html.

MINORS

We do not market to or solicit data from minors. The services we provide are for businesses with owners and principals 18 years of age or older.  You represent and warrant you are at least 18 years of age and that you possess the legal right and ability to use this Site.  This Site does not direct content to Minors and does not intent to collect information from Minors and therefore is not subject to the Child Online Privacy Protection Act.

INDEMNIFICATIONYou agree to indemnify, defend and hold Intellipay, our affiliates, licensors, suppliers, advertisers and sponsors, and our and their directors, officers, employees, consultants, agents and other representatives, harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees) and other expenses that arise directly or indirectly out of or from (a) your breach of this agreement; and/or (b) your activities in connection with the website.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this policy and our Terms of Service at any time.  We will notify you of significant changes to our Privacy Policy by placing a prominent notice on our site.  Significant changes will go into effect within 30 days following such notification.  Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

This privacy policy was last revised February 20, 2020.