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Deposit/Batch Issues/Inquiries

Please Choose:
- I have not received funds
- Deposits do not match sales
- I do not recognize a charge
Payment Issues

Please Choose:
- I have received an error when attempting to take a payment (please included Incident ID in description below)
- Our client(s) have received an error when attempting to make a payment
- Batch Upload Terminal issues
Incident ID
Reporting/Reconciliation

Please Choose:
- Training - what report(s) should I use?
- Reports do not match my deposits
Hardware/Terminal Issues

Please Choose:
- Scanner Support -----> Call 855-872-6632 Opt 4
- My terminal is not working
- My swiper is not working
Please describe the issue:
Velocity/Volume Requests

Please Choose:
- Increase single ticket
- Increase monthly volume
- Other (Include description below)
Description
Customer Portal Issues

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Other

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12884 Frontrunner Blvd, Suite 220
Draper, Utah 84020

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855-872-6632
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©2023 Convenient Payments dba IntelliPay. All rights reserved.
IntelliPay is a registered ISO/MSP of Citizens Bank, Providence, RI, and Synovus Bank, Columbus, GA .
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Home
Payment Models
Industries
Products
Developers
Blog
About Us
- Contact
- Events
- News
- Support

855-872-6632
Questions?
IntelliPay Login
Legacy Login