A. IntelliPay offers multiple fee-based alternatives that can significantly reduce or even eliminate your payment processing costs. Our expert consultants can review your current processing volumes and customize a solution that improves your margins. Let’s talk about which options make the most sense for your business.
Frequently Asked Questions (FAQs)
Why IntelliPay?
Trusted by thousands of businesses, local governments, unions, and organizations nationwide—IntelliPay is a PCI DSS Level 1 certified processor, processing billions in payments annually, and delivers secure, transparent, and flexible payment options, including digital wallets and contactless payments, all tailored to reduce fees and simplify your operations.
General FAQs
Convenience Fee FAQs
Dual Pricing FAQs
Surcharging FAQs
Choosing Between Fee Programs
Getting Start with IntelliPay
General FAQs Questions
Q. What is IntelliPay?
A. IntelliPay is a powerful suite of payment tools that enables you to accept, initiate, process, and manage payments. We’re a PCI DSS Level 1 certified payment processor trusted by thousands of businesses, local governments, unions, and organizations nationwide—processing billions in payments annually. Our secure, cloud-based payment technology delivers flexible payment options tailored to reduce fees and simplify your operations.
Q. What types of payments can I accept with IntelliPay?
A. IntelliPay handles it all. Accept in-person, online, over-the-phone, mobile, text, recurring, and POS payments—all from one platform. We support credit cards, debit cards, digital wallets, contactless payments, ACH/EFT/eCheck, and even eCash for customers without credit cards or bank accounts
Q. Who uses IntelliPay?
A. We work with a diverse range of clients including local, county, and state governments, small businesses, enterprises, auto dealers, educational institutions, healthcare providers, medical practices, legal firms, property management companies, insurance agencies, non-profits, and unions. If you need to accept payments, we have a solution for you.
To learn more or get your questions answered, talk to one of our experts.
Q. How does IntelliPay help reduce payment processing costs?
A. IntelliPay offers multiple payment models to fit your needs—from traditional processing to innovative fee-based alternatives that can reduce or even eliminate your payment processing costs. Our expert consultants work with you to customize a solution that improves your margins while maintaining transparent, secure payment processing.
To learn more or get your questions answered, talk to one of our experts.
Q. What makes IntelliPay different from other payment processors?
A. IntelliPay is an all-in-one payment suite, not a one-size-fits-all solution. We connect with your existing systems, deliver real-time data, and cut reconciliation time by up to 50%. With multi-location management, robust reporting, and personalized service, you get the features and scalability you need without the complexity of legacy systems or steep learning curves.
To learn more or get your questions answered, talk to one of our experts.
Q. Can IntelliPay integrate with my existing systems?
A. Yes! Integration is easy with existing systems. Our payment suite supports 15 front-end solutions and connects with the largest back-end processors in the industry. Whether you need stand-alone solutions to fill immediate needs or a comprehensive integrated solution organization-wide, we can customize to fit your operations.
To learn more or get your questions answered, talk to one of our experts.
Q. Does IntelliPay work for multiple locations?
A. Yes. Easily manage in-person, online, mobile, and recurring payments for every location in one dashboard. Consolidate reporting, compliance, and user access for smooth, efficient operations—no more juggling multiple platforms. Set user roles, automate routine tasks, and monitor every transaction across all sites.
To learn more or get your questions answered, talk to one of our experts.
Q. What kind of reporting does IntelliPay offer?
A. IntelliPay delivers robust, real-time reporting in our payment suite. Get clear reports with strong oversight, streamline reconciliations with real-time payment data, and simplify everyday payment tasks. Our dashboard gives you complete visibility into all your transactions across all locations.
To learn more or get your questions answered, talk to one of our experts.
Q. How quickly can I get my funds?
A. As soon as the next business day.
To learn more or get your questions answered, talk to one of our experts.
Current Customers
Q. I'm currently using IntelliPay for credit card processing. Can I also use IntelliPay for ACH payments?
A. Yes. Absolutely! Many of our customers don’t realize we offer comprehensive ACH/EFT/eCheck processing. Adding ACH to your existing IntelliPay account accelerates your receivables and gives customers more payment options—all within the same platform you’re already using. Talk to your account representative to add ACH processing today.
Q. I'm only using traditional fee processing with IntelliPay. What are my other options?
Q. I didn't know IntelliPay had mobile payment options. How can I start accepting payments on the go?
A. Our mobile app turns any smartphone into a payment terminal. Available for iOS and Android, it makes payment acceptance a breeze anywhere while tracking who entered the payments using a username and password. Contact support or your account representative to get started with mobile payments today.
Q. We're not currently using any fee-based payment options. Are we missing out on savings
A. Potentially, yes. A business with $1.2M in revenue, half from customer credit cards, could be spending significant amounts on processing fees. Our fee-based alternatives have helped thousands of businesses reduce or eliminate these costs. Talk to a consultant for a free analysis of your processing costs and available options
Q. Can IntelliPay help with payment reconciliation? We're spending too much time on it.
A. Yes! IntelliPay connects with your existing systems, delivers real-time data, and cuts reconciliation time by up to 50%. If you’re not using our reconciliation features and integrations, you’re working harder than you need to. Let’s talk about streamlining your payment operations.
Q. Can I send payment links to customers via email or text?
A. Yes! You can with OneLink! Our OneLink portal creates and securely sends on-demand “pay now” links with customized messages and attachments via email and text message. This accelerates receivables and makes it convenient for customers to pay immediately. Ask your account representative about adding OneLink to your account.
Have QuestionsAbout IntelliPay?
Talk to one of our consultants today. Call 855-872-6632 or email sales@intelliPay.com. Let’s talk about how we can provide a complete payment solution for your organization..
