Acceptable Use & Copyright Policies
IntelliPay™, Inc., and it's
payment processing products and services provide businesses with
the ability to accept secure, real-time payment requests from
their customers and receive real-time authorizations from such
requests, along with other related products and service functions.
We provide these systems via our various high-speed, secure data
centers across the Internet.
The Acceptable Use Policies below
are intended to provide the maximum amount of capabilities and
freedom for IntelliPay™ customers in their use and implementation
of payment systems in their businesses. Additionally, these policies
attempt to provide certain protections to our customers, and their
customers, while maintaining the security and integrity of our
systems and the Internet in general, while allowing us to meet
our business goals.
This Acceptable Use Policy
merchant customer's use of our web site(s), technologies, products
and services; IntelliPay™ Partners, Alliances, Resellers,
Referral Partners, Vendors and other relationships; Anyone viewing
or using our IntelliPay™.Com web site. These policies extend
our merchant's IntelliPay™ account contracts and agreements.
All content included in IntelliPay™'s web site(s), such
as text, graphics, images, buttons, menus, icons, downloadable
data and documents, software and URL's is the property of IntelliPay™,
Inc. or it's content suppliers. All content is protected by U.S.
and international copyright laws. The compilation of all content
is the exclusive property of IntelliPay™, Inc. and is likewise
protected by United States and international copyright laws. Any
content extracted from and attributed to another source is the
property of that source and is also protected.
No content from IntelliPay™'s
web site or other published materials may be duplicated, reproduced
in any form, extracted or otherwise used, by any person or entity,
without express written permission of IntelliPay™, Inc.
IntelliPay™ and other marks indicated on our site, and in
our publications, are the trademarks of IntelliPay™, Inc.
Other IntelliPay™ marks including logos, graphics, page
headers, scripts and product or service names are trademarks or
trade dress of IntelliPay™, Inc. and may not be used in
connection with any product, service, business or person that
is not IntelliPay™'s, in any manner that may confuse customers
or viewers as to ownership or identity of the displaying entity.
In no case may the marks or works of IntelliPay™, Inc. be
used in any manner without express written permission of IntelliPay™,
No license to use our marks or works
is implied by any contract, agreement or other instrument unless
it contains specific permissions.
All other trademarks not owned by
IntelliPay™, Inc. or its subsidiaries or related companies
that appear on this site, or in our publications, are the property
of their respective owners, who may or may not be affiliated with,
connected to, or sponsored by IntelliPay™.
For IntelliPay™ Business
Customers Using Our Products
Your IntelliPay™ Merchant Agreement and License contains
specific data regarding your use of our technologies, systems,
products and services. It is important that you read and understand
the contents of that document, as well as make any appropriate
staff aware of its relevant contents.
Due to the continuing evolution of
doing business through networked and internetworked systems, this
Acceptable Use Policy extends your IntelliPay™ Merchant
Agreement and License. As we all learn more about networked ecommerce
needs, user behaviors and various risks, this Policy may be extended
or changed from time to time.
Nothing in this document releases
you from the contents or responsibilities contained in your IntelliPay™
This document serves to update that
agreement on some issues as well as to make broadly known some
of our Policies as they relate to our system and your use of it.
The Internet has provided new frontiers in many areas, not the
least of which is the business arena. While providing new and
exciting ways of doing business, streamlining business processes
and enhancing profitability, all this new freedom and creativity
has led many to explore inventive and sometimes untried methods
of marketing and delivery. As with all new frontiers, lessons
are learned and applied so that more expansion and participation
can occur. Some of these lessons are addressed here.
IntelliPay™ is a provider of
various products and services to many Internet merchants. We are
a citizen of the Internet as are most of our valued merchant customers.
Over the years, various behaviors of Internet participants have
been identified as unwelcome, bad, or illegal. Many of these create
various risks for both merchants and IntelliPay™. IntelliPay™
works hard to be a good Internet citizen. These policies are geared
to help protect both our merchants and ourselves.
Various internet abuses may be possible by merchants. Some examples
are, but are not limited to ...
E-Mail Spam: sending any kind of
unsolicited or unwelcome e-mail to a large number of internet
users; Posting Spam: posting one or more off-topic or otherwise
unwelcome articles, to one or many Usenet newsgroups, internet
mailing lists, web site discussion areas or web site classifieds
Some merchants may be tempted to
send out E-Mail or Posting Spam containing a link to IntelliPay™
Payment Pages in an attempt to directly sell from their e-mail
solicitation. Since Spam is, by definition, unwanted and usually
the mailings are huge, this can expose IntelliPay™ to being
filtered from some ISP's or other companies, simply because our
payment URL is contained in the e- mail.
Causing IntelliPay™ or it's
URL's, e-mail or other communications to be filtered from any
system hurts all IntelliPay™ merchants and their customers.
Such behavior is forbidden.
E-Mail marketing is a well known
and well used technique. It is not our intention to limit your
ability to use such marketing actions. However, behaviors described
above that place IntelliPay™ and our merchant customers
at risk are not authorized or allowed by IntelliPay™.
There are other ways to acheive the
same or similar results from your e-mail marketing. For instance,
your e-mail can link to an application on your servers that communicates
with IntelliPay™ in the background, or forwards the buyer
to our Payment Page. With this method, the IntelliPay™ URL
is not present in your e-mail. The various methods of linking
a buyer and his data to IntelliPay™ are described fully
in our documentation.
How IntelliPay™ Responds
to You if Your IntelliPay™ Account is Reported as Connected
with Network Abuses:
Generally, we will attempt to contact
you immediately via phone. If we can't reach you we'll send you
e-mail detailing the report and our concerns.
You must respond to us immediately
to go over the situation. If we judge that the report was an isolated
incident or otherwise not a broad problem, we may simply ignore
it. However, if even an isolated incident represents a problem
we may ask you to contact the reporter to work out a resolution.
However, in many circumstances we
may insist that you cease the behavior that caused the report(s)
and that you contact the various sytems or agencies that reported
the problem to us to help clear up the issues. Our relationships
with all Internet- connected systems are of paramount importance
to us, our business customers, and their clients.
If you do not respond to our attempts
to contact you, or if you do not cease the offending behavior,
we may immediately discontinue your processing capabilities until
a resolution is reached.
In some cases, depending on the severity
of the problem, we may disable your account immediately and then
try to contact you.
If we disconnect or disable your
account, certain reconnect fees will apply.
Our actions in these matters are
generally governed by the need to protect our relationships with
other systems, our merchant customers, and their clients.
Additionally, any of the following
acts are considered outside the bounds of our Acceptable Use Policy:
- Obsessive "testing" of IntelliPay™
- Obsessive repeated connections
via LinkSmart or other linking technologies to query the system
- Illegal acts including, but not
- Sales of illegal products
- Conducting fraudulent scams
and/or collecting money for such
- Using IntelliPay™ while
fraudulently representing products or services
- Using IntelliPay™ to
harm persons or businesses in any way
- Entering fraudulent transactions
(authorizations or credits)
- Processing transactions for
any other business than your own
- Attempting to enable more
than one business via a single IntelliPay™ account
without contractual permission
- Attempting to break or "hack"
our systems or security
- Developing transaction systems
that force an "always open" socket to us without specific permission
thereby absorbing our bandwidth
- Using IntelliPay™ marks
or works illegally and/or without permission
- Violating IntelliPay™'s
list of unacceptable content that we won't support
- Attempting to masquerade as an
IntelliPay™ merchant or another merchant, to illegally
access account information or other components
While this document attempts to define
many examples of violations, it cannot define all that are possible.
IntelliPay™ reserves the right to determine specific violations
as they arise, and we will attempt to update this Acceptable Use
Policy from time to time.