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Utility Billing Regulations: What Every Utility Needs to Know in 2025–2026

Utility Billing Regulations: What Every Utility Needs to Know in 2025–2026

by Dale Erling | Apr 6, 2026 | Utilities

 Quick Answer Utility Billing Regulations by State: The Short Version Utility billing is regulated at the state level through public utility commissions (PUCs) and, for municipally owned utilities, by local ordinance. While no single federal law governs utility...
The Inconvenient Truth About Convenience Fees for Utilities

The Inconvenient Truth About Convenience Fees for Utilities

by Dale Erling | Jan 30, 2026 | Utilities

The Inconvenient Truth About Convenience Fees for Utilities A Practical Guide for Utility Financial Leaders | By Dale Erling | Originally Published: January 30, 2026 | Last Updated: April 2026 Key Terms: A service fee is a separate, disclosed charge that utility...
Visa’s 2025 Rule Shake‑Up for Utilities: CEDP Risks, Service Fees, and Hidden Cost

Visa’s 2025 Rule Shake‑Up for Utilities: CEDP Risks, Service Fees, and Hidden Cost

by Dale Erling | Dec 17, 2025 | Utilities

Visa’s 2025–2026 Rule Changes for Utilities: CEDP, Service Fees, and Card Costs By Dale Erling | 15+ Year Payment Strategist | Originally Published: December 17, 2025 | Last Updated: April 2026 April 2026 Update: Several milestones in this article have now...
Stop Fighting Fees: Three Cash-Flow Levers Every Utility Leader Can Pull

Stop Fighting Fees: Three Cash-Flow Levers Every Utility Leader Can Pull

by Dale Erling | Dec 2, 2025 | Utilities

Stop Fighting Fees: Three Cash-Flow Levers Every Utility Leader Can Pull Last Updated: December 2, 2025 Executive Summary: Key Takeaways for Utility Leaders The Three Levers: You can directly control Fee Allocation, True Cost-to-Serve, and Days Sales Outstanding (DSO)...

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